PRIVACY POLICY

Effective Date: 28/05/2025
Last Updated: 28/05/2025

Efezino Petroleum Engineering and Supply Company Limited (“Efezino”, “we”, “our”, or “us”) values your privacy and is committed to protecting the personal information of our clients, partners, employees, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information across all our service touch points, including but not limited to our petroleum retail services, engineering and construction projects, consultancy offerings, procurement activities, and supermarket operations.

  1. Information We Collect

We may collect the following categories of information:

a. Personal Identification Information

  • Full name, contact details (phone number, email address, residential address)
  • Identification documents (for regulatory compliance, where applicable)

b. Business and Transactional Data

  • Purchase history, billing records, delivery addresses
  • Supplier and contractor agreements
  • Consultancy service engagements

c. Technical and Usage Information

  • IP address, browser type, device details
  • Website usage data (cookies, session data, location data)

d. Employment and HR Information

  • CVs, employment history, references (if applying for a job or under contract with us)

  1. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To provide and manage the services you request, such as fuel sales, engineering projects, procurement, or supermarket purchases.
  • Customer Support: To respond to inquiries, provide after-sales services, and manage complaints.
  • Legal and Regulatory Compliance: To comply with applicable laws, regulations, and contractual obligations.
  • Marketing and Communication: To share company updates, promotional offers, or industry-related insights, where legally permitted.
  • Improvement of Services: To analyse usage data and feedback to enhance our facilities, systems, and service delivery.

  1. Legal Basis for Processing

Our collection and processing of personal data is based on at least one of the following legal bases:

  • Consent: Where you have explicitly agreed to the processing of your information.
  • Contractual Necessity: To fulfil our obligations under a contract with you.
  • Legal Obligation: To meet compliance and statutory obligations.
  • Legitimate Interests: For business interests not overridden by your privacy rights (e.g., fraud prevention, business development).

  1. Sharing and Disclosure of Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers and Contractors: To facilitate delivery, construction, or technical services.
  • Regulatory and Government Authorities: Where required by law or legal proceedings.
  • Partners and Affiliates: For co-branded services, project collaboration, or joint ventures—only where necessary and under strict confidentiality.

  1. Data Security and Retention

We implement industry-standard security measures to protect your personal data, including:

  • Encrypted data storage and transmission
  • Access control and authentication protocols
  • Regular security audits and risk assessments

Your data is retained only as long as necessary to fulfil the purpose for which it was collected or as required by applicable laws.

  1. Your Rights and Choices

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccuracies in your information
  • Withdraw consent at any time (where applicable)
  • Request data deletion, subject to legal and business limitations
  • Object to or restrict certain types of processing

To exercise your rights, contact us using the details provided below.

  1. Cookies and Website Analytics

Our website may use cookies to enhance your browsing experience. These cookies may collect anonymous technical data to help us understand how users interact with our site and improve functionality.

You can manage or disable cookies via your browser settings.

  1. Third-Party Links

Our websites, communications, or services may contain links to third-party websites or tools. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies independently.

  1. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we learn that we have collected data from a minor, we will delete it promptly.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operations, legal obligations, or industry standards. We encourage you to review it regularly.

  1. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

Efezino Petroleum Engineering and Supply Company Limited
No 20, Ughelli Patani Expressway,
Delta State, Nigeria
Email:

  • info@efezinopetroeum.com.ng
    support@efezinopetroeum.com.ng


Phone: +2349076858183, +2349074921035, +2348143449981

This Privacy Policy demonstrates our strong commitment to transparency, accountability, and respect for your personal data. We thank you for placing your trust in Efezino Petroleum Engineering and Supply Company Limited.